At AI CareSenior AG, your privacy is our priority. We are deeply committed to protecting your personal data, ensuring transparency in the way it is handled, and giving you control over the information you share with us. This Privacy Policy describes in detail how we collect, process, use, and safeguard your information when you visit our website, interact with our services, or engage with our team. By using our website and services, you consent to the practices outlined below.

Information We Collect

We may collect both personal and non-personal information to better serve you. This includes, but is not limited to:

Personal Information: Name, email address, mailing address, age, and any other details you voluntarily provide when contacting us, signing up for newsletters, requesting support, or using our services.
Service-Related Data: Information regarding the use of our services, preferences, and interactions that help us tailor solutions to your needs.
Technical and Browsing Data: Browser type, device information, operating system, IP address, geographic location, and browsing behavior. This data helps us improve functionality, enhance user experience, and analyze website performance.

We only collect information that is relevant, adequate, and necessary for the purposes described in this policy.

How We Use Your Information

The information we collect may be used in several ways, including:

To provide, operate, and improve our services
To personalize user experience and recommend relevant solutions
To respond to inquiries, customer support requests, and service updates
To ensure security, prevent fraudulent activities, and protect user accounts
To send important notifications, updates, or changes to our policies and services
To comply with applicable legal and regulatory obligations

We process your personal data fairly, lawfully, and transparently, always respecting your privacy rights.

Data Protection and Security

Protecting your personal data is a responsibility we take seriously. We implement strong technical, administrative, and organizational measures to secure your information against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, limited access protocols, and continuous monitoring of potential threats.

Although we strive to maintain the highest standards of security, no system can be guaranteed 100% secure. However, we continuously update and enhance our protection measures to minimize risks.

Sharing of Information

We value your trust and do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

With trusted service providers and business partners who assist us in delivering and improving our services. These parties are bound by strict confidentiality agreements.
When required by law, regulation, or legal process.
To protect the rights, safety, or property of AI CareSenior AG, our users, or the public.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to improve your browsing experience, analyze site performance, and provide personalized services. Cookies allow us to recognize returning visitors, remember preferences, and deliver relevant content.

You can choose to disable cookies in your browser settings. However, please note that doing so may limit the functionality of some features on our website.

Your Rights

You have the right to control your personal data. This includes:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request updates or corrections to inaccurate or incomplete data.
Deletion: You may request the removal of your data, subject to legal or contractual obligations.
Restriction: You may request that we limit the processing of your data in certain circumstances.
Objection: You may object to certain types of data processing, including direct marketing.
Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below. We will respond promptly and in compliance with applicable data protection laws, including GDPR where applicable.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect or process personal data from children. If we discover that such data has been collected, we will take steps to delete it promptly.

International Data Transfers

If your personal data is transferred outside of your country of residence, we ensure that appropriate safeguards are in place, in compliance with applicable data protection laws, to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legislation, or our internal practices. Any modifications will be posted on this page with an updated “Last Revised” date. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal data is handled, please contact us at:

contact@caresenior.tech
privacy@caresenior.tech

Website: https://www.caresenior.tech